Warranty Information

Thank you for choosing Linogy. We stand behind the quality of our products and offer a 12-month warranty starting from the purchase date. This warranty covers all quality-related issues, with either a replacement product or a full refund, including return shipping costs.

⚠️ Please Note: This warranty policy applies only to products purchased through linogy.com. If you purchased through Amazon or other authorized retailers, please contact them directly for warranty service.

Warranty Coverage

- Valid for 12 months from the purchase date.
- Covers defects in materials or workmanship under normal use.
- We will provide replacement or full refund, including return shipping, for verified quality issues.
- Replacement products will carry the remaining warranty period of the original product.

Exclusions (Warranty Does Not Apply To):

- Products without valid proof of purchase.
- Damage caused by misuse, including but not limited to:
     Improper installation.
     Use of faulty components (including electrostatic discharge).
     Self-inflicted damage or user error.
     Negligence, accidents, or unauthorized modifications (e.g., soldering or altering during assembly).
- Normal wear and tear.
- Exposure to harsh environmental conditions, including rain, water immersion, overheating, or repeated thermal cycling.
- Products lost, stolen, or intentionally damaged.
- Incorrect product purchased.
- Free or promotional products.

How to Claim Warranty

To make a warranty claim, please:
- Contact us at support@linogy.com.
- Provide your order proof of purchase.
- Attach video evidence showing the issue or that the product is no longer functional.

Our customer service team will assist you with the return and resolution process.