Privacy Policy

Last updated: 2025/11/06

This Privacy Policy explains how LINOGY INC ("Linogy," "we," "us") collects, uses, shares, and protects your information when you visit linogy.com or interact with us.

Information We Collect

• You provide: name, contact details, shipping/billing address, payment info (processed by our payment providers), order details, messages to support, marketing preferences.
• Collected automatically: device/browser info, IP address, pages viewed, cookies and similar technologies, approximate location.
• From partners: payment processors, fulfillment and logistics providers, analytics/advertising partners.

How We Use Your Information and Legal Basis:

We use your personal information for the following purposes:

• To process and deliver your orders, provide customer service, and handle returns or warranty claims. This is necessary to perform our contract with you.
• To improve our website, products, and services, and to prevent fraud or security issues. This is based on our legitimate business interests.
• To send you important service-related messages. This is necessary to perform our contract with you.
• To send you marketing communications, where you have given your consent or opted in as required by law. We will not use your personal information, photos, or any user-generated content for advertising or promotional purposes without your explicit consent.
• To comply with our legal obligations, such as tax and accounting requirements.

All payment transactions are processed securely via SSL encryption through our payment providers; Linogy does not store your credit card details.
For U.S. users, some uses of data may be considered "business purposes" or "sharing" under state privacy laws. You have the right to opt out of the sale or sharing of your personal information. We do not sell or rent your personal information to any third parties.

How We Share Information

• Service providers (payment, fulfillment/shipping, customer service, analytics/advertising) under confidentiality commitments.
• Legal & safety (law enforcement requests, compliance, fraud prevention).
• Business transfers (merger, acquisition, or asset sale).

Cookies & Ads

We use cookies and similar tools for site functionality, analytics, and (where permitted) advertising. In the EEA/UK, we only use non-essential cookies (such as analytics and advertising) if you agree with them. In the U.S., some cookies may be considered a "sale" or "sharing" of personal information, and you can opt out at any time by using "Cookie Settings".

Your Choices & Rights

Access, correct, or delete your information by contacting privacy@linogy.com. California/CPRA: you may have rights to know, delete, correct, and opt-out of "sale"/"sharing" for cross-context advertising. We honor browser Global Privacy Control (GPC) signals where required. In the EEA/UK: you may have rights of access, rectification, erasure, restriction, portability, and objection. If we rely on consent, you can withdraw it at any time.

Children

Our site is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect their data.

International Transfers

Your information may be processed outside your country, including in the U.S. or other locations where we and our service providers operate. For EEA/UK users, when data is sent to countries without the same level of protection, we use safeguards such as Standard Contractual Clauses and additional security measures. For U.S. users, your data may also be processed outside your state, in line with applicable privacy laws.

Changes & Contact

We may update this Policy and will post the new effective date.
Questions or requests: support@linogy.com