Shipping Policy

At Linogy, we are committed to delivering your orders efficiently and reliably.

Shipping Country/Region

Our products are currently available for shipping within the United States, excluding Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, and the U.S. Virgin Islands.
We plan to expand to other regions soon. Stay Tuned.

Shipping Policy

• Orders are typically processed and shipped within 1–2 business days.
• Delivery and transit times are estimated and may vary.
• If the payment is delayed, the processing time will be lengthened.
• Shipping costs will be automatically billed at checkout based on your shipping address.
• Premium Shipping (2nd Day Delivery) service is fulfilled through UPS 2nd Day Air. Orders are shipped from the local warehouse. Please note that the estimated delivery times provided are for reference only and may vary depending on the carrier’s operational capacity. Actual delivery times are determined by the carrier’s schedule and service capabilities.

Orders Tracking

After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details.

Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information, and package tracking number, and you are also able to track the status of your order through the email.

Updates regarding order modifications, refunds, and shipping status will also be communicated to you via email in real time.

Note:
- Please confirm your shipping address before completing your order. If you need to modify your address, contact us at hello@linogy.com within 48 hours of purchase. Otherwise, we will ship to the address provided in your order.
- Notification emails will be sent to the address used during checkout or the one registered with your account. If the provided email address is invalid or inactive, Linogy is not responsible for any resulting loss or risk.
- If you change your mind midway, please don't just reject the package. To cancel your order, please contact us to explain the situation (hello@linogy.com), and we will handle the return for you in accordance with our return/refund policy. We do not assume the risk of loss or damage to the package arising from rejection.
- If your package or items inside arrive damaged, or if any item is missing, please contact us at hello@linogy.com with photos or videos for verification.